Deviant since Dec 11, 2011 | Premium Member until Aug 28, 2015
Writer by day, artist at night.
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I finally got my Macbook back. Finally. After 5 weeks of testing, trips to my Apple store, and gritting teeth of frustration, I have my Macbook. But it's not my old 2011 Macbook. It's a brand new 2014 edition. ;v;
Long story short, the problems started when my trackpad was shocking my fingers. Some of you know that I do all of my pixel work and some artwork on my trackpad, and for those reasons, that's not a good thing. It shouldn't have happened. There were some issues with whether Apple should replace the trackpad, buy an external tablet or trackpad, or deal with it.
Five weeks of battery replacement, a new trackpad, restarting the software thrice, having my Mac shipped to Texas for a new logic board and wireless card, and another logic board failure later, and Apple finally decided five services was enough. So, I finally have a new computer. My faith in Apple was destroyed, and then, it slowly started to climb back up with our last manager call. My dad had to make so many calls and complaints. So many...
What I don't understand is why they had to go through so many steps when it could have been easier on our part and theirs to just replace the silly computer. Maybe it had to do with the first manager we talked to. That was pretty bad. Never in my life have I had so much resentment towards an employee--especially an Apple one.
But, anyway, that's all sorted out now. The trackpad and keyboard are both new, so the weird oily indentions in my keyboard is gone. That's a plus, though I suspect they'll show back up after a year depending on my workload.
On another note, my university has started. Each class is geared towards engineering stuff now, so I'm super busy. Like, super busy. Seriously. Each year is important, but I suspect this year will be very important. To those I still owe stuff to, I'm afraid I haven't found the time to finish your prizes. I have no estimated date, but I will try to finish them to completion to the best of my schedule and abilities. Thank you for being so patient with me, everyone, and for the new supporters. I'll have to thank you all individually. It's been a crazy 5 weeks. TvT